Refund Policy
At Al Makkah Khaddar, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please follow the steps below for a smooth refund process:
Eligibility for Refund
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Refunds are accepted for products that are unused, undamaged, and in their original packaging.
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Refunds must be requested within 30 days from the date of purchase.
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Customized or personalized products are not eligible for refunds.
Refund Process
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To initiate a refund, please contact our customer service team at [your email/phone number].
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Provide your order number and reason for the return.
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Once approved, we will guide you through the return process.
Refund Method
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Refunds will be processed to the original payment method within 7-14 business days after the product is returned and inspected.
Non-refundable Items
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Shipping fees are non-refundable.
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Items marked as "Final Sale" or "Non-returnable" are not eligible for a refund.